At Essential Security Software, Inc. (ESS), we want to make sure that you have all the support you need to protect your outbound e-mail and sensitive documents with Essential Taceo®. The resources listed below are available to you at all times.

Get the basics on system requirements, installation and the three different ways you can use Taceo.

Search the knowledgebase for information on activation, firewall issues, product capabilities, case studies, getting started, billing and more.

Need an answer pronto? Have your questions answered by a live person. Log on to our online chat for support from 8 am to 6 pm PST, Mon-Fri

Find answers to questions about using Taceo, content protection, ESS philosophy, ECC (Essential Cryptographic Container) files and more.

Phone Support
Rather speak to someone in person?
Call our support line at
888.454.2632
8 am to 6 pm PST, Mon-Fri

E-mail Support
Please fill out the below and a representative will contact you as soon as possible. We're available to assist you with licensing, download questions and more.



Name:
Company Name:
E-mail Address:
Phone:
City:
Country:
E-mail Client:
Operating System:
Please describe in detail the issue you have encountered. If possible, please describe the steps taken to reproduce the problem.  Please Contact Me!   We will not disclose your email address or other information to any third party